Privacy Policy

Last updated: 11 September 2026

1. Information we collect

We collect information you provide when you create an account, place an order, contact support, request a return, or apply for training—including your name, email, phone number, shipping address, payment confirmation details, training goals and availability.

2. How we use it

• Process and ship your orders
• Verify payments and issue invoices
• Handle returns, refunds and customer support
• Review training applications, schedule sessions and record attendance
• Send order updates and important account notices

3. Sharing

We do not sell your data. We disclose information only as needed to operate services such as payments, shipping, email delivery and online training sessions, or when legally required.

4. Storage & security

We use technical and organisational access controls intended to restrict personal records and private uploads to authorised customers, administrators and service providers. No internet service can guarantee absolute security.

5. Your rights

You may update your profile and addresses and use the account privacy controls to download account data or request account deletion. You may also contact support for assistance.

6. Cookies

We use essential storage for sign-in sessions and cart persistence. If you accept optional analytics, Microsoft Clarity records browsing interactions, such as clicks and scrolling, to help us improve the website. We do not load Clarity if you reject analytics. You can change your choice at any time using Cookie preferences. Advertising storage is disabled.

7. Contact

Questions? Reach us via the Support page.